We looked up your account and it is not linked to a Viki Pass subscription so it is likely that you are subscribed on another Viki account.
We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information to find your subscription. Please help to respond there too as this post will be closed to prevent multiple requests confusion.
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não consigo acessar o viki pass standart
Hi doriscatapusan1910_208,
We looked up your account and it is not linked to a Viki Pass subscription so it is likely that you are subscribed on another Viki account.
We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information to find your subscription. Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Best,
Michelle
Olá ivoneteivana_679
Pesquisei seu endereço de e-mail em nosso sistema e veja se você está recebendo os benefícios do Viki Pass sempre que fizer login em sua conta.
Se você ainda não consegue ver os benefícios da assinatura, recomendo que você execute as seguintes etapas:
Obrigado,
Michelle
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