rampant / frozen flowera

alreadt signed up for a viki pass.everytime I try to watch these 2 titles I’m asked to subscribe WHY.

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  • Hello,

    I looked up your account, and it appears that you're getting Viki Pass benefits whenever you are logged in with this email address.

    If you still can't see subscription benefits, I recommend taking the following steps:

    1. Log out from your Viki account
    2. Log back in to Viki and check that your profile/account page states your username mommyla_10_129

    If that doesn't fix the problem, please let us know. Be sure to send full-monitor screenshots of any of the issues you see so we can further escalate it to our engineers.

    Thank you,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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