[Closed] My TV doesn't recognize my purchase of annual Plus subscription

I purchased the annual $99.00 Plus subscription in June but, while watching a drama this evening in which the 1st 2 episodes were free, when I tried to watch the 3rd episode (which required the Plus subscription), it directed me to purchase the annual pass again. How can I fix this?

Christy Stephens

 

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  • Hi there,

    We're sorry for the delayed response!

    Your ticket on the Help Center has been attended to and we'll be closing this to prevent confusion of multiple requests.

    Please help to respond there as well.

    Cheers,
    Michelle

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