[Closed] Fire stick video gets stuck on commercial

I deleted and reinstalled the viki app on the fire stick but it did not solve my issue. Whenever I'm playing a show/movie the commercial will play for a couple seconds then will get stuck. I have exited multiple times but it's doing the same thing. I also tried with my other two fire sticks and it's having the same issue. 

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  • Hi there,

    We noticed that you have commented on another post with this same issue so we'll be closing this duplicate one.

    Please help to reply there as well.

    Thank you,
    Michelle

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