[Closed] viki pass refund
Hi, i'm not quite sure how to start this but to get to the point I was subscribed to the standard monthly viki pass ($6.99 monthly) but I wasn't using Viki as much as I had liked so I went ahead and cancelled my subscription. Nothing was wrong up until a few days ago, I needed to check my credit card balance because I had been spending quite a bit and needed to see how much money I had left, while checking I noticed that one April 18, 2020 I was charged for the annual standard viki pass ($66.99 yearly) and the payment had gone through. I know for a fact that I never switched over to the annual pass because I will only pay for monthly when it comes to subscriptions. This is has taken a really huge tole on my credit balance and it would really help if there was even the slightest possibility of a refund!
(p.s. I did notice I wasn't getting a whole bunch of ads when watching free shows but I just thought my monthly pass hadn't expired yet)
Please help! xx d.p