[Closed] Continue Watching has no items despite watching multiple shows
I have opened multiple tickets for this and never heard back from Viki support. I upgraded to Viki Pass to see if the problem was with my free account, but I still have no items in Continue Watching despite watching over 40+ items of shows.
It's very cumbersome having to remember where I left off and manually find the episode again and then slowly fast forward to where I left off. I am trying to watch shows that have over 50 episodes so manually doing this every time is annoying.
The problem persists on multiple tablets, phones, smart tv devices etc. Any ideas??
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Hi there,
Thanks for writing in to us with your issue and we're sorry for the late response!
We will be reaching out to you via your ticket on the Help Center shortly so as to gather more information about your devices and account.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Regards,
Michelle
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