[Closed] Unable to load any of while you're sleeping episode on pc

Hello, I am kind of mad because I pay for viki and videos of while you're sleeping are not loading on my pc, but works perfectly on my phone. Help!! (it's been a week now 😭)


  • Hello,

    Thank you for writing in to us.

    I'm sorry you're experiencing issues with the video player.

    To make sure this is not a browser issue can you please try the following?

    1. Restart your home internet network. For more details - Helpful steps to troubleshoot video issues
    2. Log out from your account
    3. Clean the cache and cookies on your browser. - How do I clear the cache and cookies on my web browser?
    4. Close the browser and restart it again.
    5. Log back into your Viki account
    6. Try again from another browser

    Are you still experiencing these issues with the video player? If so, can you please provide the following information?

    • Browser version and operating system. Click here to see all related information.
    • Does this issue occur on your other web browser?
    • What are the specific episodes with this issue?
    • A screenshot of the error message or issue

    Thank you so much for your help. 


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