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[Closed] ads freeze
After an ad plays, the screen freezes and i cant watch any episode of "I'll go to you when the weather is nice". I've haven't tried other shows, they might be like that too. It's been like this since yesterday, help pliz:(
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Hello,
Thank you so much for writing in! I'm sorry that you're experiencing these issues with ads on Viki.com
To make sure this is not a browser issue can you please try the following?
If you're still facing issues thereafter, we would like to request more information about this issue so we can pass this to our team:
We look forward to your response and thank you so much for taking the time to answer our questions.
Cheers,
Michelle
Ads freezing repeatedly throughout. Makes it impossible to watch anything.
Doesn’t matter if you follow everything you post. Ads continuously freezing and it never works. Hopeless
Hi sarahpursley_md_362,
We're sorry to hear that you are facing ad freezing problems.
We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information about your issue.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Michelle
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