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[Closed] Ad blocker issues
Was told to disable ad blocker in order to continue watching. I did that, and the same "disable ad blocker or get Viki Pass" screen kept popping up! No matter what I tried, the same screen came on. Now I can't watch anything. Really frustrating.
评论
Hi everyone,
If you notice that the adblock message still appears after you have disabled your adblock or whitelisted Viki, it is likely that something else on your computer or network is still causing the detection to fail.
Please look through the troubleshooting steps here to see if it helps with your issue.
If you're still seeing the adblock message after trying all those tips, there are details at the bottom of the article to contact us. Remember to include your replies to the checklist stated there too.
Thank you for your assistance!
Best,
Michelle
I am having the same issue since today!
I am having the same isse today. =)
I am having the same issue also. I didn't have the adblocker on to begin with, but I'm experiencing the same problem.
I have completed the following suggestions found in other, similar, threads:
............................................................................................................
"Hi there,
Thanks for writing to us! I'm sorry you're experiencing adblock problems on Viki.com.
To make sure this is not a browser issue can you please try the following?
Are you still experiencing these issues? If so, could you please share the following information?
We look forward to your reply.
Best,
Michelle"
............................................................................................................
Here are my answers...
Try again from another browser
I have also tried Firefox and Microsoft Explorer, and have the same problem.
Are you still experiencing these issues? If so, could you please share the following information?
Chrome 81 on Windows 7.
I would be glad to give you that link in a private message.
YES! The adblock error message appears on all the videos I watch. It appears at the beginning (with a 20 second timer countdown) and again, about 9 minutes in.
posted below...
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