[Closed] Playback error watching Strong Woman Do Bong Soon

I have logged out, and log back in, and shut down the roku, and then turned it back on, but the episodes still is showing me the playback error pop up! Please fix this as soon as possible!


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    Hi there,

    Thank you for your patience while our team was looking into this issue.

    As we've made some updates to the video playback, please take the following steps to perform a system restart and try watching on the Viki Channel again.

    1. Go to your Roku Settings > System > System restart
    2. Open the Viki Channel and login again

    Hope this helps and do let us know if the issue still persists after you have done the above.


    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Hi there,

    We're sorry that you're experiencing this Roku playback issue. Our team is aware of it and is working on fixing it quickly.

    We'll be leaving this ticket on-hold while we wait for a response from our team and will provide you with an update when possible.

    In the meantime, we suggest watching via Chromecast on your TV, on web Viki.com, or on any other of our supported apps

    Hope this helps for now. 


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