Are you still experiencing these issues with the video player? If so, can you please provide the following information?
Does this occur on all shows? If not, please let me know the specific shows and episodes you're having problems with (ex. "Chicago Typewriter" Episode 2)
Are you using a VPN or proxy?
We look forward to your reply.
Best, Michelle
Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
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Hello,
Thank you for writing in to us and we're sorry you're experiencing issues.
Could you please try to restart your home internet network first? For more details - Helpful steps to troubleshoot video issues
Are you still experiencing these issues with the video player? If so, can you please provide the following information?
We look forward to your reply.
Best,
Michelle
Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
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