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[Closed] Episode comments at the bottom of each episode page?

What happened to the scroll down to the bottom of the episode page to where the comments section was. Did Viki delete the comment section?

2

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  • I think the op is referring to each episode's comments, not the general comments for each show/channel!!

    I have the same issue as well! I was invited (?) to view the new video player, and now I can't access the old one, that had comments bellow each episode!! How to access them now?? (The discus comments, not the timed comments)

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  • Hey there! 

    The comment section is available on the channel page :) 

    If you don't see it, please take these steps: 

    1. Log out from your account
    2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
    3. Close your current window, then launch a new window
    4. Log in to your Viki account
    5. Try again from another browser

    Are you still experiencing these issues? If so, could you please share with me the following information?

    • A screenshot or screencast of the error message or issue

    Please let me know how it goes.

    Best,
    Joshua

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  • Hi there aslauggorbitz,

    I apologise for misreading your previous post. 

    With the new video player, we no longer have episode-level comments. However, we really appreciate your feedback and we've highlighted this to our product team. 

    Please let me know if there's anything else I can help with. 

    Cheers,
    Joshua

     

    -2
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