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[Solved] Subtitles not working

My subtitles arent showing up but it was working earlier on the same episode! please help!!!

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    Hi everyone,

    This issue has been fixed. Please try to log out and log back in before trying again.

    If you continue to experience this issue, please let us know:

    • The specific title + episode number with the missing subtitles
    • Subtitle language 
    • What device you are using

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Same. No subtitles on any show. Tried on Amazon fire stick and my phone app. Nothing.

    0
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  • The same thing is happening to me right now! It's my day off and I'm like 3 episodes to finishing the show. Kinda pissed I recently paid a whole year subscription for Viki Pass Plus...

    1
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  • Wow that sucks. I looked up my show and found it on youtube but im kinda mad bc im paying to watch it on here so it should be working. I feel like its probably just the server down so hopefully it starts running again.

    1
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  • Yeah...its too bad :(

    0
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