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[Solved] While You Were Sleeping subtitles out of sync

Once I started episode 14, the subtitles are out of sync and go too quickly. Now all episodes are out of sync.

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  • 正式评论

    Hi everyone,

    Our engineers have gotten back to us and the subtitle issue on iOS has been fixed. 

    If you continue to experience this issue, please let us know!

    Cheers, 
    The Viki Team

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  • Hi there,

    Thanks for writing in to us.

    Could you let us know what device (eg. Mobile or Laptop web browser) you are watching Viki on and seeing this subtitle issue?

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Mobile app (iPad)

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  • Hi jackiejohns82_643,

    Noted, our team is aware of this subtitle issue and is working on fixing it.

    We'll be leaving this ticket on-hold while we wait for a response from our team and will provide you with an update when possible.

    In the meantime, we suggest watching via your web browser (on your laptop/computer) or on the Android Viki app. 

    Best,
    Michelle

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  • FYI. The same issue is happening on your Apple TV app.

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