[Closed] VikiPlus Shows not loading

• 

  Michelle (CX)

  2019年12月24日 02:40

  Hi there,

  Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com.

  If you haven't already, please try the following first to make sure it's not a browser issue:

  1. Log out from your account
  2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
  3. Close your current window, then launch a new window
  4. Log in to your Viki account
  5. Try again from another browser (eg. Chrome/Firefox/Edge/Safari)

  Are you still experiencing these issues? If so, could you please share with me the following information?

  • Does this issue occur on all your browsers? 
  • Browser version and operating system. Click here to see all related information — you will get a link with all the information we need. Please share this link with us.

  I look forward to your reply.

  Best,
  Michelle

  Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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