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[Closed] Can't login to a second device

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marjorie_buckingham
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Hi guys,

I'm using a phone that was my moms before.  She had a Viki login before.  Because of that, I can't login as myself.  How do I fix this?   I have already uninstalled and reinstalled the app, I have changed my password, I have tried using my email address and also tried my user name.  Even after reinstalling it logs in as my mom.  It won't let me log in ...

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    Michelle (CX)

    Hi there,

    Thanks for writing in to us.

    For us to better assist you, we have replied via email on the Help Center.

    Looking forward to your response there.

    Best,
    Michelle

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