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[Closed] Subtitles in Bring it on Ghost
I am in need of some assistance. I'm a mobile app user ,and I seem to be having problems with subtitles. It's with on show in particular, Bring it on Ghost. The subtitles starting in episode 7 appear much earlier before the dialogue or words being shown. I have tried a multitude of ways to fix it, I have app closed the app, turned the subtitles off and on, restarted my device, and even uninstalled the app to try and fix it, but unfortunately the problem is still there. I am now at at loss as to how to fix it, the episode are 100% translated as well.
I love the everything works overall, but it seems this one show is giving me problems.
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Hi hannahwolf0416_491,
Thanks for highlighting this subtitle issue to us.
I forwarded all the information you provided to our engineering team and we expect to have a resolution for this problem soon. I will provide you with an update via email to your Help Centre ticket when possible.
Hope this helps for now. Please do let me know if you have any additional questions or concerns.
Cheers,
Michelle
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