[Closed] viki pass plus

I upgraded to viki pass plus which started yesterday, and I still cannot watch any of the shows that require viki pass plus.   WHY?  why is it so difficult to have a smooth transition from regular viki to the pass plus?  it is so frustrating that viki is so unreliable when it comes to something as simple as an upgrade, and I have to always chase after it.  

Can somebody please check into this and let me know why I paid more money and am still not able getting what I paid for?  

 

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  • Hi clee789_335,

    As this involves Viki Pass, we will be creating a new ticket email to reach out to you shortly.

    Thank you,
    Michelle

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