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[Closed] Viki page not working on Google Chrome

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cbkcmira_898
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Hi! Just recently having issues with Viki on my Google Chrome browser. Everytime I try to open the website, it keeps saying Site Not Working. This happens only on my Google Chrome browser. The site works fine on my Safari browser. 

Please help me fix it! I use the Chrome browser all the time because I cast the shows on TV using my Chromecast.

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    summersong

    I have the same problem! Have you already found a solution?

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    Joshua G

    Hi there! 

    We're aware of this situation and our engineers are working on a permanent fix. In the meantime, please take these steps: 

    1. Log out from your account
    2. Clean the cache and cookies on your browser. How do I clear the cache and cookies on my web browser?
    3. Close the browser and restart it again.
    4. Log back into your Viki account

    I do hope this helps for now!

    Cheers,
    Joshua

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    cbkcmira_898

    Hi Joshua! Thank you for the help! It's working now! 

    Have a good day!

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    claudia_laura1975_187

    Thank you, Joshua! It worked for me also. Have a good day! 

     

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