[Closed] Refund
My card was charged for the pass after the free trial. I only intended to use the free trial at the moment and cancelled the same day it was suppose to charge me. I already submitted a request for a refund a few days ago, but i have yet to get a response.
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Hi there,
Thanks for writing in to us and apologies for the delay in response.
I've just responded to your ticket via Viki Support as this involves Viki Pass.
Should you have any further questions, please reply there and we will assist accordingly.
Cheers,
Michelle
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