评论

1 条评论

  • Avatar
    Michelle

    Hello,

    Thanks for writing in and we're sorry that you're experiencing issues with Viki on your Roku Device.

    To make sure this is not app problem can you please try the following?

    1. Log out from your account
    2. Uninstall and reinstall the Viki channel from your device.
    3. Turn your device off and on again.
    4. Log back in to your Viki account by following the steps here.

    Are you still having the same issues with the Viki channel? If so, can you please provide the following information?

    1. Is this issue happening to all shows or specific ones? Please give as many details as possible (eg. only Hotel Del Luna ep 3)
    2. Have you checked that your subtitle is set to <On> ? Refer to this for steps.

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
    0
    评论操作 固定链接

帖子评论已关闭。