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[Closed] A New Web site how about fixing what you already have

You need to fix the problems you already have with Rskuten Viki. Not sit up hear and add more dysfunction program. Get a customer service or are you afraid you then will have to be accountable for the mess you provide and charge customers. You do not reply to customers complaint. You provide no resolution center. It appears you have a bunch of children or young adults with little or know education in the English language running the show. And the only reason you are getting away with it is DRAMA FEVER is gone.

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  • Hello there winterbabyx1_292,

    Thanks for writing to us and I'm truly sorry that your experience on Viki has not been great so far.

    I hear what you're saying and we hope to do better in the future. We've escalated your feedback to our team.

    Thanks again for sharing this with us.

    Best,
    Joshua​

     

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