I can not believe this, as if it is the paying customers fault why you can not provide ENGLISH subtitles. What are we paying for? Viki should have had all this worked out before you advertise that you would provide shows with 100% subtitle. This isn't just one program I am talking about but SEVERAL shows that begin subtitle and then stop mid episodes. Negotiator, Return The World to You, Interpreter, Guardian and this is to just name a few. You have no right to say it depends on our volunteers to run your company and at the same time expect paying customers to pay 132.00 a year for a very poor mismanage company. Do you not have to answer to the FFC or some federal government for poor handling of customers.