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Subtitles disappearing

Whenever I watch “Negotiator” on Viki, it would always show no subtitles and then minutes later it shows again but for like a second. The problem is it keeps on reappearing and disappearing and I just hate that. So please help me get rid of this issue.

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  • If you guys have any solutions, then please tell me in the comments.🥺❤️

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  • I tried the 1st episode and didn't have any trouble with the subtitles. Can you give an example which episode and at what time?

    What device do you use? Browser? ...

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  • Episode 1 was fine until I got to episode 24, the subtitles started to disappear. I watch on my iPhone 6+.

    Help.

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  • It's easy to solve the mystery, the subtitles are not ready yet.

    https://support.viki.com/hc/en-us/articles/360000841967-Get-notified-when-subtitles-are-available-on-the-Viki-mobile-app-

    The volunteers are still working on it.

    https://support.viki.com/hc/en-us/articles/115015389988-Subtitle-Creation-on-Viki

    What can you do? Patience and diversion, I think you will need them both.

    Till then.

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  • Thanks for the advice💕

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  • Why isn’t there still no subtitles?

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  • I don’t know how to get in touch with the community supporters.

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  • Hey there!

    I'm sorry that the 'Negotiator' videos you want to watch hasn't been subtitled yet, however it is as lutra said, the Community has not finished with the subtitling yet. But don't worry, they're aware that users are waiting and they'll get to it very soon! We greatly appreciate your patience and understanding meanwhile.

    You can check a video if it has been completely subtitled by referring to the subtitle completion percentage at the bottom of the video thumbnail. Follow the channel to get mobile notifications from the Viki mobile app when subtitles are completed. For more details on how to do this, please refer to this FAQ.

    Best,
    Michelle

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  • Only some episodes worked. Please notify me here when the other episodes onwards are En%100.

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