Problem watching VIKI Dramas – 7-10-19
Dear Viki: I have been having issues with watching dramas on Viki since last May, when I attempted to watch Her Private Life, to no avail. The drama froze every few minutes until it was impossible to continue. I had to continually sign out of the drama and sign in again in order to watch it.
Unfortunately, I subsequently had the same issue while watching My Impossible Boyfriend, and now it seems to be happening to all Viki dramas that I am trying to watch. Some are fixable. I fast forward a few seconds, but this happens every 5 minutes or so, and is annoying. Others, such as The Wind Blows and Impossible Dream are not so easy to fix. I do not have this issue with Netflix. All dramas stream perfectly. I sent in a number of alerts to Viki about this issue, but so far it has not been resolved. This troubles me as we are entering a new season, with about 11 dramas starting on Viki in July.
The following are a series of emails referring to this problem, but other than having confirmed receiving my complaint, I have never received a follow up saying that that Viki is working on this problem, or how it can be overcome. I would be grateful for some response. Do other viewers have the same problem?????