[Solved] HELP: the subtitles do not appear via Google Chromecast

Hi I wanted to tell you a problem, using the Google Chrome cast on my TV, it doesn't show the subtitles, until yesterday they were seen, today they don't come out, I can know why? I'm in Italy, can you solve? also because I pay for a service, and it doesn't work 😔😔 can you answer me? and above all solve the problem as soon as possible? thank you. Fabri.

Salve Volevo segnalarvi un problema, usando il Google Chrome cast sul mio televisore, non fa vedere i sottotitoli, fino a ieri si vedevano, oggi non mi escono, posso sapere come mai? sono in Italia, potete risolvere? anche perché pago un servizio, e non funziona 😔😔 potete rispondermi? e sopratutto risolvere il problema il più presto possibile? grazie. Fabri.

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    Hi there!

    We're so sorry about this but we're glad to let you know that this issue is now resolved.

    Thank you so much for your patience and kind understanding.

    Cheers,
    Joshua

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