[Solved] Subtitles not displaying all of a sudden

I was watching Touch Your Heart korean drama and the English subtitles were working fine. But right in the middle of episode 4, they stopped being displayed. I went back and checked the previous episode and the subtitles were no longer being displayed for that one as well... Even though I had just watched episode 3 a few mins back and the subtitles were working fine!

I'm using the Viki android app on a OnePlus 5 phone with Android version 9

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    Hi there!

    We're so sorry about this but we're glad to let you know that this issue is now resolved.

    Thank you so much for your patience and kind understanding.

    Cheers,
    Joshua

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  • I've also tried uninstalling and reinstalling the Viki app but the issue still persists.

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  • I'm having the same problem. Also a lot of pages of the site don't work :' 

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