[Closed] Upgradrade

This is the message I see when I try to upgrade..
Your subscription cannot be changed as
it does not match with either your google play or voki acct. Please try again with your other Google Play or Viki acct. Or..
Your subscription cannot be changed as
it does not match with either your google play or viki acct. Please try again with your other Google Play or Viki acct. And it goes on and on..
Of course it says expiration date is 7/28/18???
Would someone help me out.

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    Hey there!
     
    We see you have opened a ticket with us and we will follow-up with this there :)

    Cheers,
    Joshua
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  • This is the message I see when I try to upgrade..
    Your subscription cannot be changed as
    it does not match with either your google play or voki acct. Please try again with your other Google Play or Viki acct. Or..
    Your subscription cannot be changed as
    it does not match with either your google play or viki acct. Please try again with your other Google Play or Viki acct. And it goes on and on..
    Of course it says expiration date is 7/28/18???
    Would someone help me out.

    0
    评论操作 固定链接
  • This is the message I see when I try to upgrade..
    Your subscription cannot be changed as
    it does not match with either your google play or voki acct. Please try again with your other Google Play or Viki acct. Or..
    Your subscription cannot be changed as
    it does not match with either your google play or viki acct. Please try again with your other Google Play or Viki acct. And it goes on and on..
    Of course it says expiration date is 7/28/18???
    Would someone help me out.

    0
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  • Submit a request, I do not see another option for your problem.

    https://support.viki.com/hc/en-us/requests/new

    Be aware that because of a vast number of request in the past weeks a reply from Viki can take some time. Good luck.

    0
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