Video stops loading in the middle

I’m watching “Marry Me Now” and episodes will inevitably stop loading in the middle every time. I’ve tried changing browsers, reloading, and even restarting my computer. Reloading or restarting usually works but it’s getting to be a chore having to do that for every episode. What is wrong and what can I do? Thanks!



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    Hi there! 

    We're so sorry you're facing these issues!

    1. Log out from your account

    2. Clean the cache and cookies on your browser. How do I clear the cache and cookies on my web browser?

    3. Close the browser and restart it again.

    4. Log back into your Viki account

    If you're still facing issues thereafter, please let us know! 


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