[Closed] slow down videos

Since yesterday having hart time watching. I already check my other apps nothing wrong also check my wifi its fast.

 

 

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  • Hey gonul5,

    To help us check what's wrong, please let us know the following information?

    1. Which Viki app are you on? What is your device model? (ex. Android mobile app on Samsung S8)
    2. The specific episodes for which this is occurring (ex. Time Ep. 2)
    3. Are you getting any error message?
    4. A short video or photo of the error message or issue you're experiencing
    5. Lastly, and most importantly, can I verify if the videos are playing too slow or if they are too fast and you'd like the video playback speed to be slowed down?

    Let me know how it goes!

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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