[Closed] Rakuten / Firestick

Rakuten-VIKI stopped working on my firestick about 3 days, maybe 4, ago.  The logo comes up but it never loads (the little circle just keeps going round and round and round)

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  • Hello eyesopening_903,

    Sorry to hear you are experiencing this issue.

    Could you try deleting and reinstalling the app to see if it helps? Please check that it's the latest version 2.3.2.

    If you continue to experience this issue, please let me know!

    Cheers,
    Kristie

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