[Solved] Why I can't use my email address to log in? I ended up changing pasword.

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  Kristie

  2019年01月18日 02:49

  Hi kimkelvillegas_356,

  Sorry to hear you're experiencing these problems. I've contacted you via email with regards to these issues.

  In the mean time, these are common troubleshooting steps for the following problems:

  • When you have problems logging in, please try resetting your password. You can learn how to do so here:
    I forgot my password, how do I reset it?
  • When you don't see Viki Pass benefits after purchasing Viki Pass:
    Purchased Viki Pass but can't see benefits
  • When you wish to upgrade:
    How can I view or manage my subscription?
    How will I be charged after changing plans?

  Best,
  Kristie

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