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[Solved] HELP! I can not find my collections
Please help me, I can not find my collections created, and I can not add to my collections either, maybe you deleted that option from the website? I lost all my collections created? These collections were private and I used them to separate everything I had seen and what I still needed to see.
Many others have posted this problem, and they have been given a solution, but in my account the collections do not appear, HELP.
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Hey wizard845_147,
You're not able to view/edit your collections because your email has yet to be verified.
Please follow the steps in this FAQ in order to retrieve your collections:
How to verify your email on Viki?
If you continue to experience any problems after verifying your email, please let me know.
Cheers,
Kristie
Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.
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