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[Solved] Won’t autoload on fire stick

Videos won’t autoload to the next chapter. Have viki app on fire stick.

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  • Hi charliemyob_403,

    Could you try deleting and reinstalling the app to see if it helps?

    If it still doesn't autoplay after you do so, please let me know.

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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  • I'm having the same issue as well. I've deleted & reinstalled the app on the Firestick but it's still not auto playing.

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  • I deleted the app and installed it again, but the issue is still there, it won’t autoplay to the next episode. Please advise.

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  • Hey rjbarrett1128_327 & charliemyob_403,

    Thanks for letting us know.

    The team has found the issue and is working on releasing a fix for this as soon as possible.

    Sorry for the inconvenience. I will update once the fix is released.

    Cheers,
    Kristie

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  • Hey again rjbarrett1128_327 & charliemyob_403,

    We've just released the fix in our latest app version.

    Please go to the App Store to update the app to the latest app version, 2.3.2.

    If anyone continues to experience issues with this after updating the app, please let me know.

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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