[Solved] mute button STUCK, cannot control volume
while playing viki.com on my mac computer, which I have been doing perfectly fine for several years,
suddenly-- the volume control does NOT move, slide up (or down) because it is STUCK on MUTE,
the volume control is permanently stuck on mute.
the volume control problem is only happening in viki.com and it is not a problem of my computer sound or buttons in my computer because the volume problem only happens with viki.com.
I have perfect sound in all other applications or websites. the volume/mute problem only happens with viki.com.
no matter how many times i reload viki.com, or restart the safari application or turn on/off my computer-- the mute button is always in mute.
I've been having this problem for 27 days now, and reporting and writing multiple times about it and no-one at viki has been able to help. some person wrote that I had to move my volume control but the volume control DOES NOT MOVE BECAUSE IT IS STUCK. please help solve this problem which is NOT RESOLVED yet and I do not understand how it can be reported as solved…