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[Solved] My Viki Pass Plus doesn't work

I wanted to watch The Great Doctor , but it's says that I need to subscribe to Viki Pass Plus 

but I'm already subscribe to Viki Pass Plus since last week. 

And I can't watch it

 

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    Hi shellori,

    Sorry you’re not seeing Viki Pass Plus benefits! I’ve just emailed you about this, and we can follow-up there.

    In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
    Purchased Viki Pass but can't see benefits

    Best,
    Kristie

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