[Solved] my new subscription

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  Kristie

  2018年11月20日 08:56

  Hi gadge51_836,

  So sorry for the late response! As we are a small team dealing with a large volume of tickets, we sometimes miss tickets, causing a delayed response.

  I’ve just emailed you about this, and we can follow-up there.

  In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
  Purchased Viki Pass but can't see benefits

  Best,
  Kristie

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