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[Solved] Money taken before end of free trial
Hi, I just signed up for the $34 annual plan but it said it wouldnt bill me until the 7 day trial was over but it billed me right away. That $34 down the drain for me. please give me my money back. I also changed my plan to a $4.99 a month thinking it would help, and now I'm scared to change it back to the plant that i apparently bought cause it might bill me again. i'm a broke college student who works really hard for her money, please give me it back.
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Hello graciewhite1999_614,
Sorry that there was an error with the free trial messaging.
There is in fact no free trial for the $34.99/year Fall in Love Promo. As such, you were charged immediately once you signed up.
I've also contacted you with regards to this.
Cheers,
Kristie
Me ha pasado lo mismo que a ti, me suscribi con el plan básico, me descontaron el dinero que valía la suscripción y a los 10 días después volvieron a cobrarme la misma cantidad. Menos mal mi tarjeta estaba llena y no se pudo descontar el dinero, desde el 22 de octubre estoy pidiendo ayuda y no me responden los correos
Hola konexx_xx_560,
Ya he respondido a tu boleto de ayuda para explicar los cargos.
Saludos,
Kristie
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