[Closed] Subtitles Missing

• 

  Kristie

  2018年07月04日 03:57 (已编辑于 2018年07月04日 03:57)

  Hello leila_hoffman77_384, 

  Sorry to hear you're experiencing problems with seeing subtitles!

  To help us troubleshoot the issue, could you do the following?

  1. At the bottom of the video player, next to the volume icon, go to Settings > Report Video Issues
  2. Check the relevant categories and write any additional details and click Submit. This will automatically send us useful information that will help us debug what might be causing the issue you're experiencing.

  Please let me know after you submit the form to let us know you've submitted the form. Also, please attach a short video or screenshots of the issues you're experiencing.

   

  Best,
  Kristie

   

  -1

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