已回答
[Closed] Video quality is not changing to High.
I have subscribed to viki pass, apart from no ads I don't see any changes in video quality. When I am trying to change the video quality I am unable to click on high quality and it is showing as coming soon. I am using the Android app. Please suggest a solution.
评论
Hi ankith_j143_371,
Thank you for writing to Viki Community Support!
Viki automatically adjusts the video quality based on the strength of your network connection and your Viki Pass subscription entitlements. If you'd like to limit the maximum video quality you receive on Viki.com and Android devices, please refer to this article.
If you want to change your video quality settings on the mobile app here: http://bit.ly/VideoQualityFAQ
Hope this helps! Please let us know if you have any other questions or issues by writing to our Help Center.
Thank you,
Darl
帖子评论已关闭。