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[Closed] Error VF_EXO_4003

Please help This evening I'm having trouble to finish see a drama, I'm arrived at 16 of 20 episodes and now when I try to see it the message send me error VF_EXO_4003 Can't understand the problem
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    Hi missmagda2676_372,

    Thanks for writing to Viki Community Support!

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this video playback issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Have a great day! 

    Thank you,

    Darl

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