Thanks for reaching out to Viki Community Support.
We're sorry to hear that you're having a video playback error. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
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Hi leticiaaraujothe_786,
Thanks for reaching out to Viki Community Support.
We're sorry to hear that you're having a video playback error. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Darl
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