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[Closed] Unable to download Viki on Google Play on Nvidia Shield
The Viki App is no longer available for my NVIDiA Shield or Sony Bravia TV. I uninstalled Viki from my Shield only to find out the the Viki App is no longer in Google Play. In the Google Play search the Viki App is no longer available to install, and it states Viki Inc, isn ‘t available on Google Play on this device (Shield). I remove it from my TV as when I open it, it says there is a connection error and will not take me to my Home Screen. What is the problem? I have Android TV on both devices and they are both running at OS 9.0 or above.
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Hi poonam_bhavuk_544,
Thanks for writing to Viki Community Support!
We are sorry that you are unable to download the Viki app for your TV despite meeting the OS version. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Thank you,
Dawn
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