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[Closed] New Pin Requirement = Account Cancellation

If I need to enter a pin every time I want to access Viki content, I'll be cancelling my account after 4 years.  These recent updates have caused so much extra WORK (they suddenly stopped working and now block my VPN), EXPENSE (had to buy two new Firesticks) and much undue STRESS (no opt-out option and no advance notice of the change).  

This kind of policing feels inappropriate and highly controlling for a streaming service.  I am not a child and don't appreciate being treated like one.  Time to move on.

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    Hi starlightinc_547,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to.

    We’ll be closing this to prevent confusion of multiple requests. Should you have any further questions, please feel free to contact us anytime. Have a great day!

    Thanks,
    Dawn

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