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[Closed] Lunar New Year Promo 30% Discount

I currently have an Annual Plus subscription and would like to use the discount code (YEAROFTHEDRAGON30) for the next time I renew my subscription. However, I am unable to select my current plan on the website to even get to the checkout page and input the promo code. I've confirmed with others that this can be done, however, I don't see any place to do this without cancelling my current subscription.

I look forward to hearing from you. Thanks!~

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    Hi athena_dam_jy_527,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it has been attended to.

    We’ll be closing this to prevent confusion of multiple requests. Kindly reply to the ticket if you need additional assistance with your concern. 

    Feel free to contact us for other concerns via our Help Center at watch.viki.com/BillingSupport. Have a great day!

    Thanks,
    Dawn

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  • I am having the exact same issue.  I emailed Viki before the discount expired on Feb 14.  No response so far.  

    I look forward to hearing from you to get the correct instructions.  

    Case # #1810513

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  • Hi kenjismom,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it will be attended to shortly. 

    We’ll be closing this to prevent confusion of multiple requests. For additional questions, you can send a follow-up on the ticket. For other concerns, please feel free to contact us anytime on our Help Center at watch.viki.com/BillingSupport.

    Have a great day!

    Thanks,
    Dawn

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