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[Closed] Not able to access Drama even i Have subscribtion

Hi Viki Team,

 

Iam watching few subscribe drama, I have access until March 2024 I have Upgrades recently, But I am not able to watch any drama which are subscribed.

My money got deducted but not able to watch even i have Subscription.

 

Please help me to resolve this issue.

 

Thank you.

Nazia

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    Hello Nazia,

    Thanks for writing to Viki Community Support!

    We're sorry to hear that you're unable to access some shows despite having a subscription. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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