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[Solved] My Marvelous Fable - Unable to view Episodes 7-15
I am receiving an error message that says "Sorry. There was an error loading this video." for all episodes after #6.
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Hi everyone,
Our engineers have gotten back to us and this issue with "My Marvelous Fable" has been fixed. Please try to log out and log back in to your Viki account on your affected device before trying again.
We will be closing this thread. If you continue to face this playback issue on your device, please reach out to us via the Help Center and we'll be happy to help you further.
We appreciate your patience. Happy watching!
Thank you,
The Viki Team
me too! All my devices! Clearly a Vikki issue.
me too! All my devices! Clearly a Vikki issue.
Same here!! Also sent messages to the support center and they are not even replying back…. Any update? It’s being more than 24 hours like this….
I am having the same issues - on all my devices. I cannot watch anything past Episode 6... This is VERY FRUSTRATING!!!
Please fix the issue...
I'm having the same issue on all of my devices too. Please fix! This show has me hooked and can't stand not being able to finish it!!!
Me too!!!what’s going on?
48 hours no answers or improvements.this is very poor service for a platform specially for people paying premium ….
Hi everyone,
Thank you for reaching out to Viki Community Support!
We sincerely apologize for experiencing an error while trying to watch episodes 7 to 15 of "My Marvelous Fable". We understand how important it is to have a smooth and enjoyable viewing experience.
We're aware of this issue and our engineers are currently looking into it. We expect to have a resolution for this problem as soon as possible.
Please do let us know if you have any additional questions or concerns by writing to our Help Center.
Thank you,
The Viki Team
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