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[Closed] Download tab is missing

From the bottom options, ‘download’ is missing . What should I do ?
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    Hi whytheotheremail_801,

    Thanks for writing to Viki Community Support! 

    We understand that you're having an issue with the Offline Viewing feature. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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