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[Closed] I have Viki plus and lost download option

I was able to download movies until few days ago. I am on vacation outside US and have been connecting to hotels Wi-Fi.
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    Hi agnes_tam_574,

    Thanks for reaching out to Viki Community Support.

    We sincerely apologize for the delayed response. We've seen your ticket on the Help Center and it has been attended to. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime. Have a great day!

    Thanks,
    Darl

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