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[Closed] Can't find the Samsung Smart TV app
Hello, I saw on the Apps page that Viki is finally available on Samsung Smart TVs, which is something I've waited forever for. Unfortunately the excitement was only for a short period of time, as I was unable to find the app in the app store of my Samsung TV. I own a QN90B which is a 2022 model so I was wondering why the website says there is an app but the Samsung app store says no. Is it because it's new so it needs some time to be available in all regions? I would like to know more so people can be informed as well.
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Hi there,
It's possible that the latest app release could take some time to be reflected on your Samsung app store. Nevertheless, our team will be reaching out to you via a ticket on the Help Center so as to provide more troubleshooting help.
Please help to respond there too as this post will be closed to prevent multiple requests confusion.
Hope this helps!
Thank you,
Michelle
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